In workplace & healthcare settings, where both employees and patients face high stakes and complex challenges, psychological safety is essential, but often elusive. Too often, stress and incivility take root in cultures where people feel unheard, undervalued, or unsafe. This session explores how brain-based learning strategies, community-building through employee-led groups, and inclusive leadership development can drive lasting cultural change, fostering kindness, resilience, and improved health outcomes.
Drawing from the American Cancer Society, a national cancer care and research organization, this session will share practical tools and insights from initiatives that connect neuroscience with workforce engagement. These include structured leadership training grounded in the science of cognitive safety, employee-led engagement groups that build cultural connections and peer support, and community ambassador programs that support more responsive and respectful care delivery.