Effective Date: August 27, 2024
1. Introduction
Welcome to HERO Forum24 (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring a secure experience while using our mobile application. This Privacy Policy explains how we collect, use, and safeguard your information. By using the HERO Forum24 app, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of information through the HERO Forum24 app:
- User Profile Information: The initial information uploaded/provided by the event organizer can be accessed by you and you can edit/delete your profile information.
- User Profile Image (headshot): The initial image maybe be uploaded/provided by the event organizer can be accessed by you and you can edit/delete/upload your profile image (headshot).
- User Device Information: When you install HERO Forum24, HERO Forum24 may collect your device information from your mobile device. We collect this information to help us generate app adoption analysis, enhance our product performance and monitoring.
- Graphics and Images: If the social posting feature is configured, users can post graphics and images in social posting. This information is strictly based on user input and can be removed based on request.
- User App Engagement Activities: HERO Forum24 may capture users’ app feature usage to generate engagement ranking to encourage app adoption.
3. How We Use Your Information
We use your information for the following purposes:
- Attendee List/Profile: If event organizers elect to show attendee list for the event, your information will be displayed in the list and attendee profile. You do have the option to control what information to be visible to other attendees, in addition to opting out of the attendee list.
- Attendee Profile Image (headshot): Based on the event setting, the attendee headshot can be displayed in the attendee list and profile. You have the option to remove, update or upload your own headshot image.
- Surveys/Polls/Q&A: After you log into the app, if you respond to surveys, polls or engage in Q&A functionalities, your information will be accessible to the event organizers. If you are not logged into the app, your response will become anonymous.
- Gamifications/Scans: In HERO Forum24 app, if you use the app camera to scan any session or exhibitor QR code, you are explicitly giving access to the organizer or exhibitor your profile information. If you allow exhibitors, event staff, or other attendees to scan your app profile QR code, badge QR/Bar code, you are explicitly giving them access to your profile information.
- Networking/Chat: For any event, that enables private message/chat feature, app is using your device, name, and headshot (if you upload) to establish the communication channel for the message engine. You can opt out of this feature upon sign in or through app settings any time.
- Analytics: We use third-party services for analytics of app usage. We pass your device information and name to the analytics engine to track app analytics. Event organizer can use such information to better prepare/plan future events for the attendees and other stakeholders.
4. Third-Party Services
We do not share your information with third parties. All data collected through the app is used solely for the purposes described in this Privacy Policy and is not sold or shared with external entities.
5. Data Retention and User Rights
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, provide you with the products and services you use, or to comply with legal obligations. We have established retention standards that meet these requirements. When your personal information is no longer needed, we will delete it.
6. Security Measures
We are committed to protecting your data with advanced security measures:
- Data Protection: We implement technical solutions to safeguard your information from unauthorized access. All data transmitted between our web services and API calls is encrypted.
- Confidentiality Agreements: If we work with business partners, they are contractually obligated to maintain the confidentiality of your information and are prohibited from using it for unauthorized purposes.
- Compliance: Our data protection practices comply with applicable laws, regulations, and rules, which may include additional data rights and protection obligations.
7. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Health Enhancement Research Organization
14460 Falls of Neuse Rd.
Suite 149-362
Raleigh, NC 27614
Phone: (952) 835-4257
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy in the app. Your continued use of the app after such changes constitutes your acceptance of the revised Privacy Policy.