Gonzaga University
West’s Health Advocate Solutions
Tuesday, September 10, 2019
11:45 am – 12:15 pm
HR professionals continuously add best-in-class programs to improve their employees’ health and well-being. Yet when facing a tough situation or issue, employees are less concerned about the specific point solutions contracted by their organization and more interested in which services can support their unique need. Gonzaga University has implemented an innovative approach to ensure its 1,300 employees have the resources necessary to access the right care at the right time. By “breaking apart” benefits products and repackaging them to meet employees’ current life stage or event, regardless of vendor, Gonzaga has driven engagement while mitigating duplication and gaps in care. This collaboration across vendors, featuring a comprehensive communications strategy and integrated platform, has increased utilization across programs. Through Gonzaga’s example, learn how collaboration and creative thinking can result in improved engagement, as well as better health outcomes, lower costs and fewer administrative challenges

©2019 Health Enhancement Research Organization 'HERO Health'

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